Email Tutorial

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In our comprehensive Email tutorials we will try to give answers to all of your questions regarding your email accounts.

This tutorial explains how to create an email account for one of your domain names. Go to your Site Tools > Email > Accounts:  
  Next, you will need to type in the new Email account you want to create and fill the necessary information for it.  
  Here are the fields you need to fill in, in order to create your new account:
  • Select Domain – select the domain name you would like to create the email account to. Note, that you can choose only from domains, associated with your account – your primary domain and all parked domains.
  • Email – enter the email address you want to create.
  • Password – select a strong password for your new email account. The password strength meter will help you make it secure enough.
Once you’re ready, press Create at the bottom. That’s it, in a few seconds, your new email account will be created.

To change your email password, go to your Site Tools > Email > Accounts. You will be able to make this update even if you do not remember your current email password. Once in there, choose the email account and go to the kebab menu > Change Password.



A new pop-up will be opened. Fill in the new password and click on Confirm to save it.



That’s it! The password for the email account has been changed and you can use the new one to log in.

Go to your Site Tools > Email > Accounts, select the preferred email account and go to the kebab menu > Log in to Webmail.



How to access Webmail from your domain

Go to, where is your actual domain name. Enter your email address and its password to log in.



Once logged in, you can check your email, change your password, get email settings or use the same email tools available in Site Tools, limited to the email account you logged in with. The tools you can access are:

  • Password management
  • Mail settings and autoconfigure
  • Autoresponders
  • Email forwarders
  • Email filters


To configure manually your email accounts with Mozilla Thunderbird first open the program on your computer. Then click the Tools tab > Account Settings.



From the new window press on Account Actions, then Add Mail Account account.



Enter your name as you would like it to appear in the Your name: field for all outgoing messages . Input your full email address in the Email address: field. Provide the password for the email account. Click Continue.



Set the Incoming setting to IMAP. The Server hostname setting is your server hostname. Leave the Port option to Auto. For SSL and Authentication select Autodetect. Then set Username to your full email address (i.e for both Incoming and Outgoing. When ready, click the Re-test button so that Thunderbird can test if the settings are correct.



To verify the email settings, go to your Site Tools -> Email -> Accounts. Choose the preferred domain name and go to the kebab menu > Mail Configuration. In there click on Manual Settings.

If you have configured everything correctly, the Done button should become available. Click it and your email address will be added to your Thunderbird and you can start managing your emails.

This tutorial covers the following topics:

Automatically configure Outlook

You can easily configure your email accounts in Microsoft Outlook. To get the mail settings, go to your Site Tools > Email > Account. Go to the kebab menu for the corresponding email account and click on Mail Configuration.



Select the Autoconfigure tab and from the drop-down menu, choose the correct version for your Outlook:



Now, to add an email account in your Microsoft Outlook, open the application and navigate to File > Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.



On the new window that opens click New.



Then type in your name, email address, and password in the respective fields and click Next.




Outlook will automatically connect to the hosting server, find the automatically created settings and set them for you. You need to only click Next to add the account.

Manually configure Outlook

To add your email account to the latest version of Microsoft Outlook first click on the File menu and then on Account Settings > Account Settings. If you’re using the Mac version, the menu will be in Outlook > Preferences > Accounts.



To begin, click on New on the new window that opens.



A new window will appear named Add Account. On it, select the Manual Setup or additional server types option and click Next. Then on the next step select POP or IMAP and click Next.



You need to fill in the appropriate information about your email account. Here’s a brief explanation of the different fields and what you should add in them:

  • Your Name: provide your name in this field;
  • E-mail address: type in your email address – for example;
  • Account Type: select whether you want to use the IMAP or the POP3 protocol. We recommend that you use the IMAP protocol since it keeps your emails on the server and it’s harder to lose information;
  • Incoming mail server: the server for incoming mails should be the mail subdomain of your domain name – for example;
  • Outgoing mail server: again, use as you entered for the incoming server;
  • User name: the username is your full email address. It will be used for both incoming and outgoing connections;
  • Password: enter the password for your email account;


Important! If you want to use encrypted connections, make sure to use the proper hostname in the Incoming mail server and Outgoing mail server options. You can refer to this article for more information on what to use in different cases.

Once you fill in each field/checkbox, click on Next to proceed.



A new window should appear named Test Account Settings in which you can follow how Outlook verifies the information you have provided.



If the information you provided is correct the email account should be added to your Outlook.


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